Privacy Policy

Overview

KC Imperial Beach Deck & Fence ("we," "our," or "us") operates the website imperialbeachdeckandfence.com. This Privacy Policy explains what information we collect when you visit our site or contact us, how we use that information, and what choices you have. We take your privacy seriously and we do not sell your personal information to anyone.

By using this website, you agree to the terms of this Privacy Policy. If you have questions, you can always reach us at hi@imperialbeachdeckandfence.com.

What Information We Collect

Information You Give Us

When you fill out a contact form, request an estimate, or send us an email, we may collect:

• Your name
• Your email address
• Your phone number
• Your property address or project location
• Any details you include about your project

You are never required to provide this information to browse our website. We only collect it when you choose to reach out to us.

Information Collected Automatically

When you visit our website, standard web server logs and analytics tools may automatically collect certain technical information, including:

• Your IP address (anonymized where possible)
• Browser type and version
• Pages you visit and time spent on those pages
• The website that referred you to us
• Device type (desktop, phone, tablet)

This information helps us understand how visitors use our site so we can improve it. It is not linked to your name or contact details.

Cookies

Our website may use cookies - small text files stored on your device - to support basic site functionality and analytics. You can set your browser to refuse cookies or alert you when cookies are being sent. If you do that, some parts of the site may not function as expected, but you will still be able to browse and contact us.

How We Use Your Information

We use the information we collect for these purposes:

• To respond to your inquiry and provide the free estimate you requested.
• To schedule and coordinate on-site visits and project work.
• To communicate with you about your project before, during, and after completion.
• To improve our website based on how visitors use it.
• To comply with legal obligations if required.

We do not use your information for automated marketing campaigns, and we do not sell or rent your personal information to third parties.

How We Share Your Information

We do not sell, trade, or rent your personal information. We may share information only in these limited circumstances:

• With service providers who help us operate our website or business (for example, the form platform we use to receive contact requests). These providers only access your information to perform services on our behalf.
• If required by law, court order, or government authority.
• To protect the rights, property, or safety of our business or others, if necessary.

Data Retention

We keep your contact information and project correspondence for as long as is reasonably necessary to manage your project and any follow-up questions. If you ask us to delete your information, we will do so promptly unless we are required by law to retain it. Aggregated, non-identifying analytics data may be retained indefinitely to help us understand site usage over time.

Third-Party Links

Our website may contain links to external sites - for example, the California Contractors State License Board or local government pages. We are not responsible for the privacy practices of those sites. We recommend reading their privacy policies before submitting personal information on any third-party website.

Your Rights and Choices

You have the right to:

• Ask what personal information we have about you and receive a copy of it.
• Request that we correct inaccurate information.
• Request that we delete your personal information, subject to any legal obligations we have to retain it.
• Opt out of any future marketing communications (though we do not currently send marketing emails).

California residents may have additional rights under the California Consumer Privacy Act (CCPA). To exercise any of these rights, contact us using the information below.

Children's Privacy

Our website is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, contact us and we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this page periodically. Continued use of our website after a change is posted means you accept the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy, or want to exercise any of your rights, please reach out to us directly: